Shipping Information

We offer DPD courier shipping or pallet shipping.

For smaller orders, DPD shipping costs €11.99 incl. VAT for 25kg parcel. We aim for 1-2 days delivery. You can find the full pricing table at the bottom of this page.

For larger orders when shipping costs €50 or more you can contact us and get your order delivered on a pallet.

Here is some important information regarding our shipping process:

1. Shipping Methods and Carriers: 
   We offer various shipping methods to cater to different needs and destinations. Our primary shipping carrier is DPD, known for its reliability and timely deliveries. The available shipping methods may include standard shipping, expedited shipping, and international shipping options.
2. Shipping Destinations: 
   We currently offer shipping to locations within [List of countries/regions]. Please note that shipping availability may vary depending on the destination. During the checkout process, you will be able to select your preferred shipping destination.
3. Shipping Times: 
   We understand the importance of receiving your order in a timely manner. We make every effort to process and ship orders promptly. The estimated shipping time frames are provided during the checkout process and are based on the shipping method selected and the destination. Please note that unforeseen circumstances such as weather conditions or customs delays may affect the actual delivery time.
4. Order Processing: 
   Once you have successfully placed an order, our team will begin processing it as soon as possible. This includes verifying the order details, preparing the items for shipment, and coordinating with the shipping carrier. You will receive an order confirmation email with the relevant details and a tracking number once your order has been shipped.
5. Tracking Your Order: 
   We provide tracking information for all shipped orders. Once your order has been dispatched, you can track its progress using the provided tracking number. Simply visit our website and enter the tracking number in the designated tracking section to get real-time updates on the whereabouts of your package.
6. Shipping Costs: 
   The shipping cost for your order will depend on several factors, including the shipping method chosen, the destination, and the weight or dimensions of the package. The exact shipping cost will be calculated and displayed during the checkout process. We strive to offer competitive shipping rates while ensuring the safe and timely delivery of your order.
7. Customs and Duties: 
   For international orders, please be aware that customs duties, taxes, and other fees may be imposed by the destination country's customs authorities. These additional charges are the responsibility of the recipient and may vary depending on the country's import regulations. We recommend checking with your local customs office for more information on any applicable fees before placing an international order.
8. Shipping Restrictions: 
   Certain products may be subject to shipping restrictions or regulations imposed by local or international authorities. These restrictions may include hazardous materials, liquids, or items prohibited for air transport. If any such restrictions apply to your order, we will notify you and provide alternative options if available.
9. Shipping Insurance: 
   We take utmost care in packaging and protecting your order during transit. However, in the unlikely event of damage or loss during shipping, we offer shipping insurance options for added protection. Please contact our customer service team for more information on shipping insurance and its coverage.

If you have any further questions or concerns regarding our shipping process, please don't hesitate to contact our customer service team. We are here to assist you and ensure that your order reaches you safely and efficiently.

We offer DPD courier shipping or pallet shipping.

For smaller orders, DPD shipping costs €11.99 incl. VAT for 25kg parcel. We aim for 1-2 days delivery. You can find the full pricing table at the bottom of this page.

For larger orders when shipping costs €50 or more you can contact us and get your order delivered on a pallet.

Here is some important information regarding our shipping process:

1. Shipping Methods and Carriers: 
   We offer various shipping methods to cater to different needs and destinations. Our primary shipping carrier is DPD, known for its reliability and timely deliveries. The available shipping methods may include standard shipping, expedited shipping, and international shipping options.
2. Shipping Destinations: 
   We currently offer shipping to locations within [List of countries/regions]. Please note that shipping availability may vary depending on the destination. During the checkout process, you will be able to select your preferred shipping destination.
3. Shipping Times: 
   We understand the importance of receiving your order in a timely manner. We make every effort to process and ship orders promptly. The estimated shipping time frames are provided during the checkout process and are based on the shipping method selected and the destination. Please note that unforeseen circumstances such as weather conditions or customs delays may affect the actual delivery time.
4. Order Processing: 
   Once you have successfully placed an order, our team will begin processing it as soon as possible. This includes verifying the order details, preparing the items for shipment, and coordinating with the shipping carrier. You will receive an order confirmation email with the relevant details and a tracking number once your order has been shipped.
5. Tracking Your Order: 
   We provide tracking information for all shipped orders. Once your order has been dispatched, you can track its progress using the provided tracking number. Simply visit our website and enter the tracking number in the designated tracking section to get real-time updates on the whereabouts of your package.
6. Shipping Costs: 
   The shipping cost for your order will depend on several factors, including the shipping method chosen, the destination, and the weight or dimensions of the package. The exact shipping cost will be calculated and displayed during the checkout process. We strive to offer competitive shipping rates while ensuring the safe and timely delivery of your order.
7. Customs and Duties: 
   For international orders, please be aware that customs duties, taxes, and other fees may be imposed by the destination country's customs authorities. These additional charges are the responsibility of the recipient and may vary depending on the country's import regulations. We recommend checking with your local customs office for more information on any applicable fees before placing an international order.
8. Shipping Restrictions: 
   Certain products may be subject to shipping restrictions or regulations imposed by local or international authorities. These restrictions may include hazardous materials, liquids, or items prohibited for air transport. If any such restrictions apply to your order, we will notify you and provide alternative options if available.
9. Shipping Insurance: 
   We take utmost care in packaging and protecting your order during transit. However, in the unlikely event of damage or loss during shipping, we offer shipping insurance options for added protection. Please contact our customer service team for more information on shipping insurance and its coverage.

If you have any further questions or concerns regarding our shipping process, please don't hesitate to contact our customer service team. We are here to assist you and ensure that your order reaches you safely and efficiently.